← MeetBetr

Support

Need a hand with MeetBetr? We're happy to help.

Email us at support@meetbetr.com — we usually reply within a day.

Frequently asked questions

How do invited friends join a plan?

Send the plan by text or any app. Friends without MeetBetr reply, vote and chat right from the link, on any phone. They just type their name (adding their number is optional); no app or account needed. Friends who get the app and sign up with the same phone number are connected to you automatically, and the plan is waiting for them.

How do I get friends onto MeetBetr?

In the Friends tab, tap Invite friends to MeetBetr and send the link by text or any app, or tap Invite next to a contact to text them directly. When a friend signs up with their phone number, you're connected automatically. With your permission, MeetBetr also checks your contacts for anyone who's already on it.

How do I start a plan?

Tap New plan, say what you're doing (dinner, a movie, a hike, a weekend away), invite friends, and MeetBetr suggests times everyone's free. Once replies come in, it recommends the best time to lock in and tells you why.

How do keep-in-touch reminders work?

Open a friend in the Friends tab and choose how often you'd like to see them, from every week to every six months (Settings → Keep in touch sets the default). When it's been longer, Home suggests a 30-minute call at a time you're both free, and a Sunday-afternoon reminder names whoever's most overdue. Plans that happened in MeetBetr count; for a catch-up it didn't see, tap We talked. MeetBetr never reads your call history or messages.

What are calendar setups?

Sets of calendars that count as busy for different kinds of plans. Everyday is your usual set; add others in Settings → Calendar setups, like a Going out setup that also checks a partner's shared calendar. Pick one under Check against when you choose times, and anything on your other calendars shows as an overlap instead of blocking the time.

What does MeetBetr cost?

Everyday plans are free, always. Big plans (a trip of two or more days, 8 or more people, or a vote on where) use an Event Pass ($4.99) or Trip Pass ($9.99) for one plan, or MeetBetr Plus ($19.99 a year) for every big plan in a year. Your first big plan is free, and friends you invite never pay. A trip with 8 or more people needs just the Trip Pass.

How do I restore a purchase or cancel MeetBetr Plus?

To restore, go to Settings → MeetBetr Plus → Restore purchases in the app. Plus renews yearly until you cancel it in the iPhone Settings app: tap your name, then Subscriptions. Apple handles payments, so refunds go through Apple.

Can friends without an iPhone join?

Yes. Anyone can reply to a plan and join its chat from the link, in any browser. The app itself is for iPhone and iPad.

What's a "When I'm free" link?

A link to your free times that anyone can open in a browser, no app needed. Turn it on in Settings → When I'm free and share it however you like. People see when you're free over the next six weeks (never what's on your calendar), pick up to three times and send them. They show up on your Home screen: tap one to lock it in, and MeetBetr makes the plan and opens Messages so you can text them the link. Turn it off, or make a new link, and the old one stops working.

Does MeetBetr see my calendar?

MeetBetr reads your calendar on your phone to find times you're free and to add your plans; your events never leave your phone. If you choose to share when you're free, it uploads only the free gaps between your commitments, never what's in them. Sharing is off until you turn it on. You decide who sees them in Settings → Who can see when you're free: always, ask me first, or never, for everyone or friend by friend.

Can MeetBetr check my Google or Outlook calendar?

Yes. Add the account in the iPhone Settings app (search “Calendar Accounts”), and its calendars show up in MeetBetr's Settings for it to check.

How does voting on where work?

When you make a plan, add a few places under Where? and put them to a vote. Friends tick every place they'd be happy with, in the app or from the link, and you pick the final spot. Or let MeetBetr suggest somewhere fair to meet, based on the cities friends choose to share.

How do I report or mute someone in a plan's chat?

Touch and hold a message and tap Report, or Report and mute to stop seeing that person's messages. Reports come to us and are reviewed within 24 hours. The host can delete any message, and messages that break the chat rules are removed automatically.

Does MeetBetr use my contacts?

With your permission, MeetBetr checks your contacts' phone numbers against our server to find which of your contacts are already on MeetBetr. We don't upload names or other contact details, only phone numbers, and only to make that match.

What if a time changes after I've confirmed?

If the host changes a locked-in time, you'll get a prompt asking whether the new time still works for you. MeetBetr never moves you to a new time without asking first.

I'm not getting my verification code.

Double-check the phone number and your signal, then tap Resend code. If it still doesn't arrive, email us and we'll help.

How do I delete my account?

Go to Settings → Delete account. This permanently removes your profile, friends, shared free times, and your replies and messages on plans.